Job Specifications
Join AutogenAI – Revolutionising Bid and Proposal Writing with generative AI
AutogenAI is a leader in Generative AI SaaS, transforming how organisations create and optimise winning bids, tenders and proposals through cutting-edge natural language processing technology. We are one of the fastest-growing AI companies in the world, expanding rapidly to meet the increasing demand for AI-driven solutions across sectors.
Our innovation stems from a belief that language technology will revolutionise business communication over the next decade. We empower our clients to grow faster and more efficiently by delivering bespoke AI language engines tailored to their needs, saving time, improving content quality, and boosting win rates in highly competitive markets.
We drive AutogenAI’s growth by fostering a culture where innovation and ambition thrive, building a company where everyone can have a career-defining experience. As we scale, we invite passionate professionals to join our journey of innovation, helping shape the future of AI-powered business solutions.
Job Summary
AutogenAI is seeking a proactive and customer-focused Implementation Consultant to join our team. In this role, you’ll be the primary guide for new customers, ensuring they have a seamless and positive experience implementing our platform. You’ll manage onboarding journeys, configure the platform to meet customer needs, deliver impactful training, and drive early adoption and engagement. Your work will help customers reach key milestones and set the stage for long-term success with AutogenAI.
We intend to hire this role within reasonable commuting distance to our London office, with 2 days per week hybrid in the office.
What You'll Be Responsible For
Customer Onboarding: Welcome new customers and guide them through their onboarding journey, ensuring a smooth and successful start with AutogenAI.
Project Management: Create and manage tailored project plans, ensuring timelines, milestones, and deliverables are consistently achieved.
Platform Configuration: Configure the AutogenAI platform to meet customer-specific requirements, ensuring early value and adoption.
Training Delivery: Deliver comprehensive onboarding training sessions—both foundational and advanced—in virtual or in-person formats.
Customer Engagement: Provide proactive support and guidance throughout the implementation phase, ensuring customers feel confident and supported.
Cross-Functional Collaboration: Work closely with Customer Success and Product teams to ensure continuity, share feedback, and create a seamless customer experience.
Customer Communication: Maintain consistent communication to keep customers informed on progress, platform updates, and key next steps.
Customer Handover: Coordinate smooth handoffs to Customer Success post-implementation, supporting strong ongoing relationships.
What You'll Bring To The Team
Customer-Centric Mindset: A passion for delivering high-quality, impactful experiences tailored to customer needs.
Project Management Skills: Proven ability to manage multiple onboarding projects simultaneously with strong attention to detail.
Exceptional Communication: Confident communicator with strong presentation skills; able to engage a range of stakeholders.
Adaptability: Flexible, solutions-oriented, and comfortable navigating change in a high-growth environment.
Technical Acumen: Ability to quickly learn and adapt our platform to customer use cases and workflows.
Requirements
Customer Engagement: Proven track record of delivering exceptional onboarding experiences and managing multiple customer projects simultaneously.
Communication Skills: Exceptional written and verbal communication skills, with experience delivering training and presentations.
Cross-Functional Collaboration: Ability to work effectively with sales, customer success, and product teams to deliver a seamless onboarding experience.
Adaptability: Comfortable working in a dynamic, fast-paced environment (previous startup or consulting experience preferred)
Technical Acumen: Ability to quickly learn and adapt our platform to customer use cases and workflows.
Preferred Qualifications
Experience: 3+ years’ experience in a B2B SaaS company, preferably in an onboarding, implementation, or customer success role.
Start-Up Experience: Previous experience leading onboarding projects in a fast-paced startup environment.
AI Software Knowledge: Familiarity with AI software and applications.
Bid-Writing Industry Exposure: Understanding of the bid-writing space, including industry-specific challenges and opportunities.
Compensation And Benefits
Competitive Salary: Depending on specific experience and qualifications relevant to the role.
Performance Bonuses: Opportunities for performance-based incentives
Stock Options: Meaningful equity in the company.
Retirement Plan: Pension scheme to help secure your future.
Paid Time Off: Unlimited vacation (Yes, you read right!)
Flexible Work Options: Remote
About the Company
Our mission is simple and clear: we help organizations win more business by helping them craft better proposals in a fraction of the time.
Our solution combines the power of AI, your existing knowledge library and specialist features designed by bid-writers, for bid-writers, to ensure you have the competitive edge. An AutogenAI Language Engine will make your bid-writing team up to 8X more efficient, allow them to get to first draft in minutes rather than days and boost your win rates by up to 30%.
Our team is made up of ...
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