Skills

Communication Problem Solving Data Analysis SQL Shopify Dynamics Problem-solving Sales power bi Azure E-commerce Power Automate

Job Specifications

MS Dynamics 365 - BC / Shopify Engineer

Rate – £475 - £500 Outside IR35

Duration – 3 months

Location – Fully remote

We’re seeking a Business Central and Shopify Support Engineer to join a client of ours growing at a substantial rate! This role bridges ERP and e-commerce platforms, ensuring seamless integration, smooth operations and excellent support for our business users. The ideal candidate will have strong technical expertise, problem solving skills and a customer focused mindset.

Key Responsibilities

Provide technical support for Microsoft Dynamics 365 Business Central and Shopify platforms
Troubleshoot and resolve issues related to system integrations, data synchronization and workflows
Liaise with support partners for issues that require 2nd/ 3rd line support and coordinate activities between partners where required
Collaborate with internal teams to analyse business requirements and implement solutions
Monitor system performance and proactively identify areas for improvement
Assist with configuration, customisation and updates to Business Central and Shopify
Document support cases, resolutions and best practices for knowledge sharing
Train and guide end-users on system functionality and best practices
Work closely with developers and vendors to escalate and resolve complex issues

Required Skills & Qualifications

Strong knowledge of Microsoft Dynamics 365 Business Central (ERP modules, finance, inventory, sales)
Experience with Shopify (Avalara, store setup, apps, themes, POS, APIs)
Understanding of integration tools and middleware (e.g., BC to Shopify connector, APIs, EDI)
Proficiency in SQL, Excel, and data analysis for troubleshooting and reporting
Excellent communication skills with the ability to explain technical concepts to non-technical users
Strong problem-solving and analytical mindset
Ability to work independently and manage multiple priorities

Preferred Qualifications

Experience with Power Platform (Power BI, Power Automate)
Familiarity with e-commerce workflows (order management, fulfilment, payments)
Knowledge of Azure services or other cloud-based environments

Previous experience in a support engineer or application specialist role

About the Company

We are a global recruitment solutions company with four decades of experience. The idea of partnership is at the heart of everything we do at Sanderson. Working with clients and candidates alike, we deliver permanent or contract hires, executive search assignments, fully outsourced recruitment solutions, including RPO and MSP and deploy high-performing project teams. We strive to deliver with personality and a passion for service excellence. Our services are built on collaboration, understanding and flexibility. Our breadt... Know more