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Abri Group
Customer Care Officer

Customer Care Officer

On site

Eastleigh, United kingdom

Freelance

07-11-2025

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Skills

Stakeholder Management Customer Service Training

Job Specifications

We're delighted to be recruiting for a new Development Customer Care Officer for a 7 month fixed term contract to join our hardworking team! You will be looking after our newly built homes for one to two years after they’ve been built. We will provide you with full training and future opportunities for your professional development.

This role will be based from our Eastleigh office. Travel between our office locations (Yeovil and Bracknell) may be required so you will need a driving licence and access to your own vehicle.

Your main purpose will be to Keep our customers informed on any outstanding works happening within their home whilst ensuring customers receive a consistent, efficient, personal service.

Here are Abri, we are all about driving customer satisfaction so if there are any mistakes that need extra attention, we will need you to ensure any complaints are dealt with promptly and any property defects are allocated to the right developer to action.

This is a great opportunity to build on your working relationships and stakeholder management, troubleshoot problems and drive solutions.

So, if you’re passionate about customer service and property, we’d love to hear to from you!

INDABRI

About the Company

We're Abri, a housing association based in the south of England. One of the largest in fact. We've got 35,000 homes and 80,000 residents living in them. There aren't enough homes for everyone who needs one. And we don't think that's right. So we build, own, look after and sell homes that people can afford. Including homes for affordable and social rent. And homes to buy through things like Shared Ownership and Help to Buy. We also have houses for market rent and sale too. And that's not the half of it... Find out more ab... Know more