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DiSRUPT Recruitment Agency | B Corp
Aftercare Coordinator

Aftercare Coordinator

On site

Reading, United kingdom

£ 35,000 /year

Freelance

10-09-2025

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Skills

Communication Customer Service

Job Specifications

Aftercare Coordinator - Maternity Cover (12+ months)

Location: Reading Town Centre (Thames Tower, opposite Reading Train Station)

Salary: PS30,000 - PS35,000 per annum + bonus

We are looking for an Aftercare Coordinator to join our client on a maternity cover contract for a minimum of 12 months. This is a fantastic opportunity to be part of a growing organisation in the private rented housing sector, working in a modern office directly opposite Reading train station.

The Role:

As an Aftercare Coordinator, you'll play a key role in supporting the aftercare/defects team and ensuring our residents enjoy a smooth and positive experience in their homes. You'll liaise with developers, contractors, and internal teams to resolve issues, manage defects, and ensure high-quality standards are maintained throughout.

Key Responsibilities:

Liaise with developers, consultants, and contractors during the defect rectification period.
Schedule and attend visits to residents' homes to review reported issues.
Monitor and escalate contractor performance where necessary.
Manage the end-of-defects inspection process.
Keep systems and records up to date and provide reports to the Aftercare Manager.

About You:

Experience in a similar aftercare, defects, or customer service role (ideally with a developer or contractor).
Excellent communication and organisational skills.
A proactive, solution-focused mindset with the ability to work independently and collaboratively.
A professional, approachable manner and strong customer focus.

About the Company

DiSRUPT B-Corp is a pioneering recruitment agency who have spearheaded the move to socially responsible recruitment through our focus on People, Planet and Purpose. Currently, we are the only recruitment agency globally to be Quadruple certified with Includability, CRSA-GOLD, B Corp and Planet Mark, underscoring our commitment to sustainability, diversity & inclusion, mental health, talent management, wellbeing and social responsibility. Our tailored recruitment solutions are meticulously designed to meet the unique need... Know more