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HR Manager Operations EMEA (12 Month FTC)
43775
London, GB, NW1 8TT
Human Resources
London
Full-Time
On-Site
#WeAreParamount on a mission to unleash the power of content… you in?
We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.
Is this the role for you?
Reporting into the EMEA Senior Director, this role is accountable for the coordination of HR Administration, Master Data Management and Compliance activities across circa 8 multi-language supported countries in EMEA (Poland, Hungary, Germany, France, Spain, Czech, Italy).
The position strives to foster a team environment that works together to provide exceptional service in alignment with established service parameters, governance, protocols, and service standards.
A key role within the HR Operations Team, leading a team of 8 HR professionals based in EMEA. Looking for a motivated leader to improve colleague experience and data quality through collaboration.
This role closely partners with colleagues at all levels across both the HR function (including Payroll, HR Data Management, Reward, People Development, Talent Acquisition, HRBPs and COEs) and the wider business. As such, the role requires a capable communicator who can spot opportunities to create global consistency and who is able to set clear expectations of both colleagues and partners.
What will you be doing?
Delivery of end-to-end HR activities associated with the employee life cycle to optimum efficiency, payroll cut-offs and SLAs (Service Level Agreements),
Anticipate and plan for peaks in workload using colleague engagement and pro-active monitoring of volume metrics,
Utilise colleague and partner feedback to find opportunities to improve our ways of working,
Continuously strive to minimise key people dependencies through cross training and robust process definition,
Make sure all weekly, monthly, quarterly, and annual audits, compliance checks, and data cleansing activities are done and agreed remediations are implemented in a service management framework.
Handle operational issues and service failures undertaking root cause analysis and remediation as required,
Day to day line management of team members including but not limited to, onboarding, quarterly annual reviews, career conversations, performance conversations and quality measurement.
Seek to enhance Tier 0 self-service content to reduce the volumes of colleague queries and questions,
Promote the correct and consistent usage of HR global policies, processes, and technologies,
Work collaboratively with HR Specialist Manager and team responsible for Service Management, Change Projects, Training and Development and Subject Matter Expert in Local specialist HR Processes and Technology. Change projects include increase/change in Scope of service and Enhancements.
Deputise for other members of the HR Operations Leadership team as required.
What are we looking for?
Experience leading a team within HR Operations/ global business services environment underpinned by a tiered service delivery model.
Ability to cultivate a high-performance culture which is based on a foundation of collaboration and actively seeks to promote employee engagement.
Ability to use data to inform priorities and focus on continuous improvement efforts.
Possesses a highly developed desire to challenge the status quo with a natural inclination to as “why”.
Demonstrated expertise in HR Processes, encompassing process mapping, process re-engineering, developing desk top procedures, implementing service level agreements, and establishing suitable controls.
Experience in building and maintaining strong working relationships with colleagues at different levels of the organisation.
Solid verbal and written communication skills including the ability to use logic and data to influence decision making.
Previous experience working with an HRIS SaaS Platform to maximise data quality.
Experience delivering HR operations across multiple countries is essential
Paramount Skydance Corporation (NASDAQ: PSKY) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, and Pluto TV,