Skills

Sales

Job Specifications

Prologue is partnering with an early-stage Nonprofit software startup that is revolutionizing the way mission-driven organizations leverage technology. They are looking to bring on a Customer Success Manager to drive renewals and expansion across their top 30-40 Enterprise Accounts. This is an exciting opportunity to join a growing company and make a direct impact on nonprofit organizations through cutting-edge solutions.

Day-to-Day Responsibilities:

Own and manage relationships with the top 30-40 Enterprise Accounts, ensuring high retention and satisfaction.
Develop and execute strategic account plans to drive renewals, expansion, and upsell opportunities.
Act as a trusted advisor to nonprofit clients, understanding their goals and helping them maximize platform value.
Collaborate cross-functionally with Sales, Product, and Support teams to advocate for customer needs and enhance the customer journey.

Requirements:

4+ years of Customer Success, Account Management, or related experience, preferably in B2B Nonprofit SaaS.
Proven track record of driving renewals and expansion with Enterprise-level accounts.
Strong relationship-building skills with the ability to engage executive stakeholders.
Experience working in a fast-paced, early-stage startup environment is a plus.

Compensation & Benefits:

Competitive base salary with total on-target earnings (OTE) up to $125K.
Remote-friendly work environment with flexible scheduling.
Comprehensive health, dental, and vision insurance.
Career growth opportunities in a rapidly scaling company serving the nonprofit sector.

Interested in making a real impact? Apply now, or email directly at matt@prologuerecruit.org, to join a mission-driven team helping nonprofits succeed with innovative nonprofit solutions!

About the Company

Every step of the growth process has a story to be told. Prologue is a Tech for Good recruitment firm focused on helping mission driven technology companies scale with ease. Here at Prologue, we have one motto: Your Story Starts Here. Whether you're a client looking to build out your team from scratch, painting that canvas at square one; or a candidate, looking to turn the page towards your next career journey -- we're here to help every step of the way. Contingent Search | Executive Search | Retained Search Areas our... Know more