Job Specifications
About The Role & Team
Be you, be here, be part of the story!
At The Walt Disney Company, magic is more than just a word; it's a way of life. For a century, we've been inspiring imaginations, celebrating diversity, and bringing families together through our beloved stories, characters, and experiences. From our iconic theme parks and resorts to our groundbreaking films, television shows, interactive media and products, we're dedicated to creating magic that knows no bounds.
We are looking for a Team Assistant to join our Direct to Consumer (DTC) and Disney+ Team on an initial 9 month Fixed-Term Contract!
Reporting into our Executive Assistant, DTC, EMEA, the successful postholder will provide proactive and comprehensive administrative support to the Direct-to-Consumer EMEA team, acting as a central point of coordination across a wide range of operational and logistical activities.
This role combines core administrative responsibilities with opportunities to contribute to team initiatives, events and projects. You’ll be the go-to contact for the division, managing your priorities and ensuring a consistently high level of service delivery.
Approximately 80% of the role focuses on team-based support, including office coordination, meeting logistics, purchasing and event planning, with 20% involving providing executive-level assistance during periods of holiday cover, supporting senior leaders with calendar management, travel and meeting preparation.
Please note: This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday).
Join us in shaping the magic behind the scenes!
What You Will Do
Departmental support & coordination
Act as the primary point of contact for the DTC department, ensuring smooth day-to-day operations
Welcome and assist visitors to our London office, creating a professional and friendly first impression
Manage third-party badge access in collaboration with the security team, ensuring all credentials are current
Maintain and update DTC distribution lists for London and EMEA teams
Manage the weekly DTC stand up meetings, coordinating presenters and logistics for a large audience (in person and virtual)
Oversee team purchasing and reconciliation for office supplies, stationery and refreshments, either via purchase orders or department purchasing card
Order catering and refreshments for meetings as required
Handle all incoming and outgoing post, including courier arrangements
Support travel bookings for DTC employees when accompanying executives
Office management of DTC floor
Taking ownership of the DTC floor and working closely with Facilities, IT or AV on any issues
Manage seating plans, working closely with Facilities and other assistants as required
Manage all DTC boardroom bookings and ensure rooms are presentation-ready
Event Support
Assist with planning and execution of internal events including offsites, showcases and department socials
Book venues and coordinate logistics including catering, equipment hire and AV/IT support
Prepare delegate packs
Provide on the day support to ensure events run smoothly
Executive visit coordination
Support international DTC executives during office visits
Confirm office access and liaise with Facilities and Security teams
Arrange catering, meeting rooms, AV/IT support and assist with car or restaurant bookings as required
Executive Support during holiday cover
Provide high-level support to SVPs or VPs during assistant absences
Manage calendars, meeting logistics and agendas
Organise travel including flights, hotels, visas and itineraries
Handle queries and requests on behalf of the executive
Prepare weekly reports and meeting materials
Required Qualifications & Skills
Minimum 2 years’ experience in an administrative or assistant role (Team Assistant, Office Coordinator, PA or similar)
Previous exposure to supporting senior leaders (directly or through cover) with diary management, travel coordination and meeting preparation
Experience managing a broad range of team-based administrative activities such as purchasing, office coordination, meeting logistics and event support
Comfortable working in a fast-paced environment with competing priorities
Strong proficiency in MS Office (Outlook, Word, Excel, PowerPoint) and confident with digital collaboration tools (Teams, SharePoint, etc.)
Excellent organizational and time-management skills; able to manage multiple tasks simultaneously
Strong written and verbal communication skills, with the ability to interact confidently across all levels of the organisation
High attention to detail and accuracy in administrative processes
Able to handle sensitive and confidential information with discretion
The Perks
25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on desig
About the Company
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences.
Our mission is to entertain, inform and inspire people around the globe through the power of unparalleled storytelling, reflecting the iconic brands, creative minds and innovative technologies that make us the world's premier entertainment company.
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