Skills

Communication Salesforce Customer Service CRM Research Attention to detail SEO Databases Marketing Agile Recruitment

Job Specifications

The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals taking on sporting challenges and effectively managing relationships to maximise income.

As Sporting Events Administrator, you will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Event Managers (SEM) and Sporting Event Officers (SEO) to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support supporters.

Please note, when applying for the role this role will be known internally as *Sporting Events Executive.

This is a 12-month fixed term contract to cover a secondment period.

Key Responsibilities:

Provide excellent customer service to Sporting Event fundraisers, to acknowledge support and increase long-term loyalty.
Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.
Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
Effective management of administrative support for team, including accurate recording of sporting fundraising data in the Salesforce database.

Event and Supporter Management

Support the team in managing the sporting events as agreed with the Sporting Events Manager (SEM). Including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and event attendance.
Working alongside the SEM and the SEO to manage the stewardship of all supporters.
Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.
Taking the opportunity to maximise income and long-term support with every fundraising supporter, suggesting ARUK fundraising products where appropriate.
Schedule and deliver stewardship good luck calls for all portfolio sporting eventers.
Drafting prompt, professional thank you letters and certificates to fundraising supporters.
Fundraising data management includes adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.
Managing emails sent to sporting events inbox.

Events Support

Support in the effective delivery of sporting fundraising events for ARUK.
May include relationship management with suppliers and logistics companies.
Attendance of weekend events where necessary.

What we are looking for:

Experience of working in a customer service role
Use of CRM or database systems
Confident working with computers – good knowledge of Word, Excel, Outlook and databases
Excellent, enthusiastic telephone manner
Ability to build rapport and establish relationships with our supporters quickly and effectively
Excellent written and verbal communication skills
Excellent organisational skills
Excellent attention to detail
A professional and hard-working team player
Flexibility to work occasional unsociable hours and willingness to travel independently
Contagious enthusiasm to inspire supporters

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.

Salary: Circa £24,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 4th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an i

About the Company

Almost one million people are living with dementia today. Tragically, not one of them will survive. Alzheimer's Research UK exists to change that. As the UK’s leading dementia research charity, we are working to revolutionise the way we treat, diagnose and prevent dementia. And then, we will find a way to cure it. To do this, we’re investing in the best research, powering the most forward-thinking scientists and joining forces with world-class organisations. With your support, we promise we will not stop until dementia can n... Know more