Job Specifications
Sonata Software Overview
In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers.
As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation™ playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients.
Headquartered in Bengaluru, India, Sonata has a strong global presence, including key regions in the US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in BFSI (Banking, Financial Services, and Insurance), HLS (Healthcare and Lifesciences), TMT (Telecom, Media, and Technology), Retail & CPG, and Manufacturing space. Our bouquet of Modernization Engineering Services cuts across Cloud, Data, Dynamics, Contact Centers, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms.
Job Title: Data Centre Administrator - VDI & Cloud Desktop
Location: Phoenix, AZ (2 Days in a week)
Main skills: VDI & Cloud Desktop and Azure Virtual Desktop (AVD)
Job Description:
We are looking for an experienced Data Center Administrator with strong expertise in Virtual Desktop Infrastructure (VDI) across on-prem and cloud environments. The ideal candidate will have hands-on experience managing Azure Virtual Desktop (AVD), VMware Horizon, on-prem VDI, and Windows 365, along with strong Windows server and virtualization skills. The role involves ensuring high availability, performance, security, and scalability of enterprise desktop and data center environments.
Key Responsibilities
Administer, manage, and support on-prem and cloud-based VDI environments, including Azure Virtual Desktop (AVD), VMware Horizon, and Windows 365.
Design, deploy, maintain, and optimize VDI infrastructure to support enterprise users.
Manage VMware vSphere/ESXi, virtual machines, and storage resources in data center environments.
Monitor performance, capacity, and availability of VDI and data center systems; proactively identify and resolve issues.
Perform patching, upgrades, and lifecycle management of VDI components, Windows servers, and virtualization platforms.
Troubleshoot complex issues related to user access, performance, profiles, and connectivity.
Collaborate with network, security, and cloud teams to ensure secure and compliant environments.
Implement and maintain backup, disaster recovery, and high availability strategies for VDI and server infrastructure.
Support Windows OS (Windows 10/11, Windows Server) administration and Group Policy management.
Create and maintain technical documentation, SOPs, and runbooks.
Participate in incident, problem, and change management activities.
Provide guidance and mentoring to junior administrators when required.
Required Skills & Qualifications
8–10 years of experience as a Data Center / VDI / Infrastructure Administrator.
Strong hands-on experience with:
Azure Virtual Desktop (AVD)
VMware Horizon
On-prem VDI environments
Windows 365 (Cloud PC)
Expertise in VMware vSphere / ESXi, virtual machines, and resource management.
Strong knowledge of Windows Server and Windows 10/11 administration.
Experience with Active Directory, Group Policy, DNS, DHCP.
Good understanding of storage, networking, and security concepts in data center environments.
Experience in troubleshooting performance and availability issues in VDI setups.
Exposure to monitoring tools and ITSM processes.
Strong communication and documentation skills.
Good to Have
Azure fundamentals and cloud infrastructure experience.
PowerShell scripting for automation.
Experience with profile management tools (FSLogix, roaming profiles, etc.).
Certifications such as VMware, Microsoft Azure, or Windows Server.
Experience working in 24x7 enterprise support environments.
Why join Sonata Software?
At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you will not be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.