Job Specifications
Location: Stoke on Trent
Contract Type: Full-time
Department: Information Security & Cyber Services
We're looking for an experienced and forward‑thinking IT Manager to oversee our technical operations and drive continuous improvement across our organisation. This is an exciting opportunity for someone who thrives in a hands‑on role, enjoys innovation, and is passionate about building secure, resilient, and efficient IT environments.
Requirements
Key Responsibilities
Provide Level 1, 2, and 3 support to internal teams
Assist staff with IT queries and troubleshooting
Test and deploy software/hardware updates
Manage IT assets and maintain documentation
Ensure security, backup, and redundancy strategies
Monitor and harden systems for security
Research and implement new technologies
Manage Windows/Linux servers and M365 services
Oversee user account management
Collaborate with third-party IT vendors
Create and maintain ISO documentation
Prepare for Cyber Essentials and support compliance
Produce security reports and alerting systems
Deliver IT projects across departments
Stay updated on industry trends and best practices
Requirements
IT certification or an equivalent qualification
Demonstrated expertise in computer hardware, networking, software systems, the internet, and cybersecurity
Proven experience managing Microsoft environments, including Active Directory, Intune, and M365
Familiarity with SQL management
Experience with Group Policy administration
Management of Windows Server and various Linux distributions
Competency in managing VOIP systems
Hands-on experience with SIEM solutions, such as Windows Event Forwarding
Oversight of VMware/Hypervisor environments
Expertise in antivirus solutions and security policy auditing
Solid comprehension of internet, network, and cybersecurity principles
Benefits
What We Offer:
Annual Leave: 28 days of holiday, inclusive of bank holidays.
Birthday Leave: Enjoy an additional day off on your birthday.
Pension Plan: Secure your future with our retirement benefits.
Online GP Access: 24/7 access to online GP services for you and your family.
Life Assurance Benefit: Pay out to your nominated beneficiary, plus concierge support for wills and funeral planning.
Company Sick Pay: Receive a proportion of your wages from the first day of sickness.
Optional Income Protection Scheme: Up to 75% of your salary for long-term illness beyond 28 weeks.
Free Eyecare: Complimentary eye tests and vouchers towards glasses and frames.
Flexible Working Arrangements: Tailored to fit your lifestyle and personal needs.
Employee Assistance Programme: 24/7 confidential counselling, plus support for financial, legal, social, physical, and mental well-being.
Health & Wellbeing Programme: Access a Health Hub app, onsite Mental Health First Aiders, and continuous support.
BrightExchange: Exclusive deals and discounts on a wide range of products and services.
Engaging Social Events: Build connections through team activities with our SYTECH Social Club.
Free On-Site Parking: Convenient and accessible parking.
Casual Dress Code: Enjoy a comfortable work environment.
Remuneration:
Starting salary: - £40,000 per annum depending on your experience, skills, and qualifications.
Why SYTECH?
At SYTECH, we are dedicated to creating a welcoming and inclusive environment where everyone is valued and empowered to contribute to our collective success. We actively encourage applications from individuals with diverse experiences, recognizing that varied perspectives strengthen our team and is key to innovation and growth.
We proudly embrace diversity as an equal opportunity employer, where every hiring decision revolves around qualifications, merit, and business needs, without exception. We are committed to ensuring an inclusive, supportive recruitment process for all applicants. If you have any access needs or require any adjustments, whether related to a disability, neurodiversity, or any other reason, please let us know. We're happy to discuss how we can make the process work for you, from interview arrangements to any other support that may be helpful.
Accessibility Notice:
Please note that our offices are located on the first floor of a building without lift access, which may present challenges for individuals who are unable to use stairs. We recognise the importance of accessibility and are committed to making reasonable adjustments wherever possible. If this may affect your ability to attend an interview or carry out the role, please let us know, we will be happy to discuss potential accommodations.
Important Information:
We're handling this recruitment process in-house, so we kindly ask agencies and recruiters not to contact us about this position. Thank you for your cooperation
About the Company
Empowering Decision Making Through Subject-Matter Expertise. From Government Projects, through Corporate Solutions to Small Business Support. SYTECH’s history is marked by innovation, adaptation, and a relentless commitment to quality. From our early days as Systems Technology Consultants to our current status as a leading digital forensics and consultancy provider, we have consistently met the challenges of technological advancements and market demands. We now offer four core service areas: Consultancy Our areas of subject-...
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