Job Specifications
Company Description
Hippowize is a global consulting and digital transformation firm that turns strategy into measurable business value.
Backed by our Centers of Excellence (CoEs) and top-tier certified consultants, we help organizations design and execute complex, large-scale initiatives across the public and private sectors. We bridge strategy and execution by putting customers and employees at the center, streamlining operations through ServiceNow, and leveraging AI, data, analytics, cloud, and advanced cybersecurity to deliver real, sustainable impact.
Our mission is to empower organizations to innovate, transform, and scale through the right mix of technology, execution excellence, and on-demand expert talent.
Guided by strong values, we champion fairness, inclusion, and sustainability, embracing diversity and equity to build resilient organizations and a future where everyone can thrive.
Role Description
This is a full-time hybrid role based in Canada (Toronto or Montreal) for a Senior ServiceNow Administrator. The selected candidate will manage the configuration, maintenance, and optimization of the ServiceNow platform to meet business needs. Responsibilities include implementing solutions, monitoring system performance, troubleshooting issues, developing workflows, and ensuring system compliance.
They will also work closely with cross-functional teams to design, document, and deliver effective ServiceNow solutions, support internal teams in platform adoption, and contribute to continuous improvement efforts.
Required qualifications
Bachelor’s or college diploma in IT or Technology
Based in Canada
Fully bilingual in French and English
5+ years hands-on ServiceNow experience in administration configuration, development, and implementation (modules: App Engine, ITSM, ITOM, Employee Service Foundation / HRSD and ITAM) - Nice to Have (optional): CSM and SecOps.
Strong skills in CMDB, process automation, workflow creation, and platform optimization
Knowledge of IT infrastructure and ITIL framework
Analytical and problem-solving skills to troubleshoot and resolve system issues
Excellent communication and collaboration abilities within cross-functional teams
Ability to document processes and solutions clearly and accurately
Relevant certifications in ServiceNow (Preferred: CSA, CIS-ITSM, ITIL Foundation)
Proven experience in integrating ServiceNow with other systems is an advantage
Why Join Hippowize
At Hippowize, we don’t hire average; we invest in top-tier talent.
Competitive pay, full benefits, and performance-driven rewards mean your impact is recognized clearly and fairly.
Work on high-visibility transformation programs with leading institutions, using modern platforms like ServiceNow, AI, cloud, and cybersecurity.
No bench warming. No busywork. Just meaningful challenges and real decision-making power.
Autonomy, trust, and growth await those who want to push further.
Looking for comfort? This isn’t it. Looking for impact? Welcome to Hippowize.
Interested candidates can apply at: talent@hippowize.com
About the Company
Hippowize Inc. is a Toronto-based business consulting firm with branches in Montreal, Winnipeg, the Middle East, and Africa, specializing in Project Management as a Service (PMaaS), Digital Transformation, and Coaching & Training.
We partner with organizations to accelerate execution, foster innovation, and build internal capabilities through scalable, high-impact solutions.
Hippowize also offers the Smart Infrastructure Kit, a modular, cloud-native platform designed to modernize IT foundations with infrastructure virtual...
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