Job Specifications
POS-7232
Senior Software Engineer - Customer Journey Engage Group
At HubSpot, we’re on a mission to help millions of organisations grow better. Our platform is used by businesses worldwide to manage their marketing, sales, service, and operations and under the hood, our product is built to be flexible, secure, and empowering for both our customers and our own engineering teams. We believe in autonomy, curiosity, and building a workplace where everyone can thrive. We recognise that flexibility is key to fostering innovation and creativity. With our hybrid work model, you have the freedom to work remotely anywhere in the UK or Ireland, or enjoy in-office collaboration in London or Dublin as often as you’d like as a Flex worker.
Meet the Team: Air Traffic Controller - Customer Journey Engage Group
We own the decision layer of the Unified Engagement Platform - the system that decides which in-app nudges customers see, when, and why. Our mission is to help users reach their goals through timely, data-driven engagement. We’re a relatively new team evolving our Beta into an intelligent orchestration engine with diverse, cross-team opportunities.
In This Role, You’ll Have The Opportunity To
Write and ship impactful production code that directly contributes to both user satisfaction and company growth
Design, build, and evaluate new features and tools that drive revenue and help businesses grow better
Collaborate in a diverse, cross-functional team of engineers, PMs, designers, and researchers, where everyone's input is valued
Work closely with different teams across HubSpot, from product to research, to ensure a seamless experience for our users
Help SMBs achieve their goals through enhancements you’ve brought to life in our products
Gain a deep understanding of how HubSpot functions as a business, positioning yourself for both personal and professional growth
Who You Are
We’re not looking for specific tech stacks – we’re looking for passionate problem solvers who are excited to make an impact. You might be a great fit if you:
Have backend development experience and are comfortable working with Java, MySQL, AWS, DropWizard, Kafka, Kubernetes, or similar technologies (though expertise in specific tools isn’t a deal-breaker)
Are deeply user-focused and empathetic, understanding the challenges our customers face and how they move through our product
Enjoy tackling both technical challenges and business problems, and thrive when you’re close to the action in our go-to-market strategies
Are excited about leveraging AI and data science in real-world, practical applications
Hold yourself to a high standard of code quality and take accountability for delivery
Collaborate well with others, take ownership of your work, and are eager to "figure things out" in a supportive, innovative environment
Have demonstrated the ability to solve complex technical problems while weighing tradeoffs, with a deep understanding of developer experience and business needs
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re b
About the Company
HubSpot is a leading CRM platform that provides software and support to help businesses grow better. Our platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use our powerful and easy-to-use tools and integrations to attract, engage, and delight customers.
HubSpot's award-winning culture has been recognized by Glassdoor, Great Place to Work, Comparably, Fortune, Entrepreneur, ...
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