Job Specifications
Company Overview
When in Culture (WiC) is transforming the international student journey through video, Ai and data-driven insight. Our mission is simple: improve the student experience to improve student outcomes.
We provide international students with the right information, in the right format, at every stage of their journey - helping them make informed decisions, settle quickly, succeed academically, build cultural confidence, develop employability skills, and secure strong graduate careers.
Today’s students are digital-first, and video is how they learn. WiC has built a comprehensive on-demand video platform designed specifically for international students, covering everything from choosing a university and navigating visas, to academic success, wellbeing, work experience, and global careers.
This video-first approach is our core strategic advantage, driving deeper engagement, clearer understanding, and better real-world outcomes.
Position Summary
We are seeking a Production Coordinator to support the planning, coordination and delivery of short-form content across digital formats.
The role supports activity across the production lifecycle from preparation and planning, through on-set production, and into post-production delivery with a focus on organisation, communication, technical understanding, and production discipline.
The Production Coordinator works closely with internal teams, clients, contributors and production specialists to ensure content is delivered on time, to the expected quality and within agreed parameters.
Key Responsibilities
Production Planning & Preparation
Coordinate short-form content production across informational, instructional and marketing-led outputs.
Support planning activities including: Production schedules and timelines | Content outlines, scripts or structured briefs | Contributor preparation and briefings
Coordinate practical production requirements such as locations, sets, props, contributors, and equipment needs.
Prepare and maintain required production documentation, including risk assessments, consent and release forms, and production checklists.
Ensure production requirements, approvals, and readiness are clear and aligned prior to filming or recording.
On-Set Production Coordination
Attend productions to support: Set preparation and build, as required | Technical readiness (camera, lighting, audio, environments) | Effective use of time during production
Support basic on-set health, safety, and duty-of-care requirements, escalating issues where necessary.
Work alongside technical and creative specialists, using production knowledge to anticipate issues and support resolution.
Act as a central coordination point between contributors, crew, and client during production.
Client & Stakeholder Communication
Maintain clear, professional communication with clients throughout production.
Coordinate communication and approvals with internal stakeholders, ensuring content meets quality and editorial expectations before client review.
Track actions, approvals, and decisions to maintain momentum.
Communicate changes, dependencies, or risks clearly and promptly.
Post-Production Coordination
Support the transition into post-production, including:
Edit handovers and context
Review and feedback cycles
Tracking revisions through to approval
Coordinate internal and external review stages to ensure quality standards are met before delivery.
Apply working knowledge of editing and post-production workflows to support efficient delivery and quality outcomes.
Production Operations & Standards
Run production workflows end to end, ensuring tasks are completed in the correct sequence and on schedule.
Monitor progress against timelines, quality expectations, and agreed budgets, flagging risks or issues early.
Maintain production documentation, asset tracking, and status updates.
Support consistent production standards across content outputs.
Contribute to the ongoing improvement of production workflows and tools, including the responsible use of AI-assisted production capabilities.
Skills & Attributes:
Essential
Experience working in content or media production environments.
Practical understanding of production workflows, including on-set and post-production stages.
Technical knowledge of cameras, lighting, audio, and production environments.
Experience coordinating multiple production activities and deadlines concurrently.
Strong organisational skills and attention to detail.
Confident communication skills with both internal stakeholders and external contributors or clients.
Ability to manage production flow, anticipate issues, and keep delivery on track.
Desirable
Background as a content creator or production professional.
Experience supporting short-form, digital-first content.
Familiarity with education-sector or education-adjacent organisations.
Interest in modern production workflo
About the Company
When in Culture (WiC) is transforming the international student journey through the power of video, AI, and data-driven insight.
Our mission is simple: Improve international student experience → improve international student outcomes.
We give students the right information, in the right format, at every step of their journey - helping them make better choices, settle faster, thrive academically, develop cultural intelligence, build real employability skills, and secure the best graduate-level job in their chosen field.
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