Job Specifications
Operations Assistant / Operations Coordinator - Moss Consulting HR Services
Austin, TX Preferred (Hybrid / Flexible) - 1099 Contract-to-Hire (First 90 Days) - Reports to: Stephen Moss, Co-Founder
About Moss Consulting HR Services
Moss Consulting HR Services provides modern, fractional HR support to small and mid-sized businesses across the U.S. We act as an outsourced HR department for our clients, supporting recruiting, onboarding, compliance, payroll, benefits administration, employee relations, leadership development, and more.
We are growing quickly across multiple markets and rely on strong systems, clear processes, and continuous improvement to scale responsibly.
The Role
Moss Consulting is seeking an Operations Assistant / Operations Coordinator to support the continued build-out, documentation, and optimization of our internal systems, workflows, and marketing operations.
This role works directly with leadership, our HubSpot integrator, and our internal team to document processes, train users, improve systems, and support the flow of information across a rapidly growing organization.
Key Responsibilities
Operations, Systems & CRM
Assist with completing and refining our HubSpot build-out, including workflows, automations, pipelines, and integrations
Work closely with our HubSpot integrator, leadership, and internal users to identify gaps and improvement opportunities
Document operational processes and systems in a clear, usable format
Support leadership with ongoing HubSpot development and optimization
Build, improve, and maintain inter-platform integrations and workflows
Marketing Operations & Lead Generation
Support online lead generation initiatives and CRM processes
Assist with online marketing operations, including blogs, SEO, and content workflows
Help manage and improve marketing systems across platforms
Support ongoing optimization of how marketing, CRM, and operations connect
Process Documentation, Training & Policy
Assist with writing and maintaining internal policies and operational documentation
Communicate new or updated processes to the team
Train team members on systems, workflows, and tools
Support onboarding and ongoing internal training
Technology & Platform Support
Support operations across HubSpot, Microsoft 365 (Teams, SharePoint, Outlook), Slack, and other communication platforms
Assist with Microsoft Teams development and integration into company workflows
Support website development and management in coordination with leadership and vendors
Assist with automation, AI tools, and workflow implementation
Provide general technology and systems support to a growing internal team
Location & Schedule
Preference for Austin-based candidates able to work part-time from our Southeast Austin home office
Location flexibility for the right candidate
Availability during business hours at least three days per week
Approx. 30 hours per week, with flexibility to adjust based on company needs
Some in-person workdays and occasional travel required
Engagement & Compensation
1099 contract for the first 90 days, with conversion to hourly W2 if performance expectations are met
Pay based on experience
Regular raises based on contribution and impact
Pre-approved on-the-job training provided when needed
Mileage reimbursement and per diem provided for approved travel
Qualifications
Strong organizational and systems-thinking skills
Experience with HubSpot or similar CRM/operations platforms strongly preferred
Familiarity with online marketing, lead generation, SEO, and content workflows
Comfortable documenting processes and training others
Strong written and verbal communication skills
Self-directed, detail-oriented, and comfortable improving unfinished systems
Ability to work closely with leadership in a fast-moving environment
Nice-to-Have (Not Required)
Sales and sales pipeline management experience
Graphic design experience
Video production or editing experience
Photography experience
Social media or podcast support experience
Experience with AI tools, automation, or workflow optimization
About the Company
At Moss Consulting, we partner with business owners to simplify HR, payroll, and employee benefits management—allowing you to focus on growing your business.
We understand that employee benefits are a critical part of attracting and retaining top talent. That’s why we offer tailored solutions for benefit administration, ensuring your team has access to the coverage they need while keeping your business compliant and cost-effective. From health insurance and retirement plans to leave management and perks, we handle the compl...
Know more