Job Specifications
Job Title: ServiceNow Architecture
Location: Melbourne, FL
Duration: 12 Months (Temp-Perm)
Pay Ramge: $55-$60/hr on W2; Midpoint Salary: 124.8k
Job Description:
The Senior ServiceNow Technical Consultant is responsible for interpreting business and technical requirements into scalable ServiceNow solutions. This person owns the detailed design of platform configurations and integrations across multiple modules, ensuring adherence to ServiceNow and enterprise architectural standards. The Technical Consultant partners with stakeholders, process owners, the software development team, and system administrators to deliver platform-aligned, secure solutions.
• Analyze business processes and translate requirements into effective, scalable ServiceNow solutions.
• Lead fit-gap assessments to determine when to use out-of-box capabilities vs. custom development.
• Define technical solution designs, data models, and configuration standards in alignment with platform architecture.
• Collaborate with ServiceNow Developers to validate that build activities meet design intent and performance expectations.
• Guide module configuration, workflow design, integration planning, and data migration efforts.
• Serve as a key liaison between the ServiceNow Platform Team, Security, and the Software Development organization to ensure architectural consistency.
• Support end-to-end delivery lifecycle including backlog refinement, sprint planning, user story creation, testing, and deployment preparation.
• Participate in CAB and release readiness reviews.
• Maintain technical documentation, design diagrams, and architectural decision records.
• Mentor other ServiceNow professionals; promote adherence to best practices and security guidelines.
Qualifications:
• Experience: 5–10+ years of ServiceNow experience with multiple implementations and module exposure.
• Deep understanding of the ServiceNow platform, data model, and core architecture.
• Ability to design and communicate complex technical solutions to both technical and non-technical audiences.
• Familiarity with scripting and ServiceNow development concepts (able to assess feasibility and review code).
• Experience with integrations, automation, and CMDB/data relationships.
• Strong collaboration skills — effectively partners with business, security, and software teams.
• Demonstrated ability to lead solution workshops and influence design decisions.
Preferred Additional Skills:
• ServiceNow Certified System Administrator (CSA) – Required
• ServiceNow Certified Implementation Specialist (CIS) in multiple modules (ITSM, ITOM, ITAM, or SecOps) – Preferred
• ServiceNow Certified Application Developer (CAD) – Preferred
• Additional ServiceNow Advanced Certifications (e.g., Architect, Discovery, IntegrationHub) – Nice to have
About the Company
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele. As a Certified MBE and Woman-Owned organization, we pride ourselves on fostering global cross-cultural connections that advance both the careers of our employees and the success of our clients' businesses.
At LanceSoft, our mission is clear: to leverage our global network to seamlessly connect businesses with the right talent and individuals with the right opportunities, all without bias. We...
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