Job Specifications
Cyber Security Account Manager
Up to £70,000 base + Double OTE
Hybrid (London / South East) | Cyber Security Services (MSSP)
If you’re a cyber Account Manager who enjoys growing relationships, not just managing renewals, and wants ownership that goes beyond a traditional “farmer” role, this one’s worth a look.
I’m hiring for a high-growth, PE-backed cyber security services provider (MSSP) with a clear remit: own and grow customer relationships, expand service adoption, and convert partner-, vendor-, and marketing-led new opportunities through a consultative, solutions-led sales approach.
This is an Account Manager role with genuine responsibility, blending account growth, expansion, and structured net-new opportunity conversion within an award-winning Microsoft and cyber-focused MSSP.
The role
You’ll take ownership of a portfolio of customers, responsible for retention, expansion, and long-term value creation, while also nurturing new opportunities introduced through partners, vendors, and inbound marketing.
This is not a pure renewals role. You’ll be trusted to build account plans, identify new use cases, expand service adoption, and develop relationships across multiple stakeholders, as well as progress warm new-logo opportunities through to first sale.
Key responsibilities (what you’ll actually do)
Account ownership and growth
Own and develop a portfolio of enterprise and mid-market customers
Land and expand accounts by converting initial engagements into multi-service, long-term relationships
Build and execute account plans focused on retention, upsell, and cross-sell
Grow ACV through renewals, service expansion, and deeper stakeholder engagement
Consultative cyber security sales
Sell across a blended cyber security portfolio, including managed security services and professional services
Lead outcome-focused conversations with senior stakeholders
Position cyber solutions in the context of business risk, compliance, and resilience
Act as a trusted commercial partner rather than a transactional seller
Net-new opportunity nurturing
Progress warm new-logo opportunities generated via partners, vendors, and marketing
Qualify, scope, and convert inbound opportunities through structured discovery
Build early-stage relationships and take ownership through to first win
Partner, vendor and internal collaboration
Work closely with Microsoft and cyber vendors, channel partners, and MSP relationships
Collaborate with marketing, pre-sales, and delivery teams to progress opportunities
Ensure opportunities are well qualified, commercially sound, and deliverable
What they’re looking for
3 to 6+ years’ experience in cyber security and/or Microsoft security sales or account management
Proven experience managing and growing customer accounts within an MSSP, Microsoft Partner, or managed services environment
Comfortable balancing account growth with partner-led and inbound new opportunity conversion, roughly 50/50
Strong understanding of sales discipline, qualification, and forecasting
Confident communicator with strong relationship-building skills
Cyber security sales experience would be a nice to have, including:
Managed security services such as MDR and XDR
Threat detection and response
Identity and Access Management (IAM)
Data governance and data security
Ability to position solutions against business risk and measurable outcomes
Practical requirements
Able to travel to London and/or Maidenhead HQ 3 to 4 times per month
Comfortable working in a hybrid, relationship-led sales environment
Sound like your next Account Manager role?
Apply directly or contact Oli Ridley via LinkedIn for a confidential conversation.
About the Company
Cloud Decisions is a deep specialist talent provider supporting Microsoft Partners, the Cyber Security ecosystem, and Microsoft end customers (Retail, FSI, Prof Services/Legal, Media, NFP).
Delivering across UK&I, USA and Europe we are proud to be selected by Microsoft UK for their Partner Talent Services initiative, we have the UK's first ever Microsoft Certified Talent Experts in Cloud, Security, AI, Data, M365 and Copilot.
Offering retained search, contingent talent services and contract project resourcing we are commi...
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