Skills

Communication Leadership Marketing business development

Job Specifications

N2O is an award-winning creative brand experience agency and part of GLOBE GROUPE, the leading European shopper house dedicated to brand marketing.

Trusted by some of the world's most successful brands, N2O specialises in crafting insight-driven, relevant, engaging, and measurable campaigns that deliver results at home, in-store, out-of-home, and online.

Our headquarters is in Maidenhead, with additional sites in Welwyn Garden City, Hook, and Bedford.

The Director of New Business Development is responsible for driving net-new client growth for N2O by identifying, developing and converting high-value new business opportunities aligned to our strategic priorities.

This role owns the end-to-end new business journey — from lead generation and qualification through to pitch leadership and conversion — ensuring N2O secures profitable, long-term client relationships that reflect the quality of our brand experience proposition.

The role focuses on expanding N2O's presence across experiential, social-led and retail brand experience, positioning the agency as a strategic partner rather than a transactional supplier.

Essential Accountabilities:

Driving Strategic Growth

Manage the entire new business cycle from opportunity identification to pitching and contract conversion
Develop a high-quality business pipeline aligned with N2O's revenue targets
Achieve annual new business revenue targets focused on long-term client relationships
Execute strategic plans to expand N2O's client base in priority sectors

Lead Generation & Market Intelligence

Identify key sectors and brands for growth based on market trends
Network to uncover qualified new business opportunities
Collaborate with Marketing on lead generation and outreach campaigns
Provide market insights to inform N2O's strategic direction

Client Engagement & Pitch Leadership

Build relationships with senior stakeholders during client engagement
Refine client briefs for clarity and strategic direction
Oversee internal response processes for pitches
Draft compelling RFP and RFI responses highlighting N2O's value
Present insight-led proposals that emphasize N2O's differentiation

Internal Collaboration & Strategic Influence

Inspire teams to produce commercially viable new business responses
Ensure solutions meet client needs and leverage N2O's strengths
Facilitate smooth transitions for newly acquired business into Client Development
Offer strategic consultations to position N2O as a trusted partner

Requirements

Proven track record in new business development within experiential, brand experience and/or social marketing. Retail experience is highly desirable
Strong experience selling consultative, insight-led brand experience solutions rather than transactional services
Demonstrable experience building and converting high-value opportunity pipelines
Strong network with the ability to open doors and generate opportunities through relationships
Excellent communication, presentation, and proposal-writing skills
Experience leading multidisciplinary pitch teams and RFP/RFI processes
Strong understanding of brand experience, consumer behaviour and category trends
Commercially astute, with a clear understanding of revenue, margin and long-term client value

Benefits

Salary circa £70k (DOE) gross per annum
Hybrid working opportunities - 3 days in the office and 2 days working from home.
25 days annual leave plus bank holidays increasing each completed year to 30
Flex buy/ sell holiday scheme
Life Assurance
Employee Assistance and Wellbeing Programmes
Digital 24/7 GP Service available from Day 1
Free private medical and dental healthcare after 2 years of service.
Salary Sacrifice pension / cycle to work and car lease schemes
Season Ticket Loans
Retail Discount Scheme
Our Head Office location has multiple perks including a free onsite gym, free breakfasts, calendar of wellbeing events, free parking, and an onsite cafe

About the Company

N2O is a leading Creative Brand Experience Agency known for transforming customers into passionate brand advocates through innovative and immersive experiences. With expertise spanning Brand Experience, Retail, and Social Media & Influencer Marketing, we excel at turning strategic insights into data-driven, bespoke campaigns that captivate and engage target audiences. Our full-service, in-house team of experts, renowned for their strategic insight, award-winning creativity, and flawless execution capabilities, make us th... Know more

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