Skills

Communication Problem Solving Creativity Go Sales CRM Marketing

Job Specifications

Why You'll Love Working with Us

Our focus is to create truly unique gifting experiences and projects for our clients.

We work with a range of companies from small boutiques to larger brands such as Spotify, Google, Netflix and Instagram. We create interesting and engaging gifts that help brands communicate with their clients and staff whilst offering an end-to-end solution from ideation to delivery. We see ourselves very much at the forefront of this.

We’re looking for a Junior Account Manager to join our Corporate team and cultivate great relationships with both existing and new clients. You will work in close tandem with a key account manager and also have your own book of clients in a dedicated vertical in which to build and develop. You will be the primary contact for your clients and act as the conduit between our creative, production, and shipping teams to ensure that every project creates an everlasting impact.

This is a hands-on role that requires excellent project and client management skills. The role is client facing and demands a knack for creative problem solving and strong communication skills that keeps clients in the loop at all stages of the project.

A Day in Your Life

Be accountable for your projects: from briefing in concept decks, estimating product costs, tracking budgets, sourcing, managing client expectations and overseeing the product development.
Projects may range from size and creativity, from very small quick orders to larger bespoke creations. You will be responsible for managing all the work streams to produce the final deliverable(s). Understanding of scope and awareness of status of all live briefs and efficient team resourcing including task prioritisation.
Work in a team with the Key Account Manager and collaborate on all aspects of the accounts you work on together.
Be the go-to person for all status-related information and remain diligent and on top of progress.
Answer briefs and inbound sales inquiries with consistent communication and a proactive approach.
Be confident and comfortable communicating effectively with a range of personalities.
Use your experience & knowledge to be a key decision maker on projects and offer valuable experience and insight during early concept work.
Consistently inspire colleagues with concepts/ideas/technologies that can also be considered to enhance our work.
Extensive use of our CRM tool (Monday) and our inventory tool Unleashed.
Executing the requirements of Unleashed with knowledge and accuracy; ensuring quotes, sales orders and purchase orders are updated and exact.

About You..

You will have min 2 years experience in a sales or marketing, client facing role. You will be dynamic and energetic with a sales and 'people' driven approach. Confident, practical and demonstrating a good understanding of consumer markets. You’ll be great at working within a team and have a ‘hands-on’ and ‘can do’ attitude, particularly when working to tight project deadlines. You’ll be ambitious and be looking to grow in the role, building towards more senior positions in time.

What We Offer

Dynamic Environment: Engage with a creative and vibrant team that challenges and inspires you.
Career Growth: Opportunities to advance to more senior roles within the company.
Comprehensive Benefits: Enjoy a range of perks including generous holiday allowance, team events, and wellness benefits.

Contract

Full time, 40 hours per week*, Monday - Friday

* Please note, this is a full-time role based in our Ladbroke Grove office, with the option to work one day a week from home

Salary

Salary: £33,000 - £36,000, based on experience
Bonus: Eligibility for a performance-based bonus incentive, subject to meeting specific targets and company performance.

Benefits

25 days annual leave + bank holidays

Nest Pension

One day per week working from home

Two weeks remote work per year

Team Socials

Employee Discount

Vitality Membership

Art Pass

Birthday Leave

Finder’s Fee

Green Commute Cycle Initiative

CycleSaver

Sabbatical Leave

Enhanced Parental Leave

To apply please send your CV and cover letter to Felix at felix@bespokely.cc

About the Company

Our aim is to be the most unique gift company in the world. We constantly strive to source, create and deliver stylish presents that excite, inspire and delight our customers. Our online store is a thriving hub of creativity showcasing a meticulously curated selection of gifts from our own-made range and beyond. Almost all of our products can be personalised by hand in our London studio to create a unique present that will capture the imagination of even the trickiest recipient. Meanwhile, our corporate network continues t... Know more