Job Specifications
Job title : Salesforce Technical Lead (Data Cloud & Agentforce)
Location : Toronto, ON (Hybrid )
Project: Contract
Client: HCLTech
Position Overview
We are seeking an experienced Salesforce Technical Lead with deep expertise in Data Cloud, Agentforce, and enterprise-scale Salesforce architecture. This role owns the technical design standards, ensures architectural alignment, leads development teams, resolves complex issues, and drives high-quality, scalable, and secure Salesforce solutions. The Technical Lead will work closely with architects, developers, and business stakeholders to build and optimize the enterprise Salesforce ecosystem.
Key Responsibilities
Technical Leadership & Architecture Alignment
Own and define technical design, guardrails, and implementation standards for Data Cloud and Agentforce.
Ensure solution designs align with enterprise architecture, platform roadmap, and Salesforce best practices.
Lead technical evaluations, feasibility studies, and design workshops.
Enterprise Hub & Multi-Org Architecture
Set up and manage the Enterprise Org Hub to support multi-org, multi-cloud, and scalable architectural patterns.
Define integration and governance models for connected enterprise experiences.
Data Cloud Expertise
Lead the implementation of Salesforce Data Cloud, including data ingestion, harmonization, identity resolution, and activation.
Oversee data pipelines, transformation logic, and performance tuning in Data Cloud.
Operationalize Data Cloud for analytics, personalization, and AI-driven automation.
Agentforce (AI) Leadership
Develop and deploy Agentforce AI use cases on the enterprise hub org leveraging Data Cloud signals.
Ensure responsible and compliant usage of Salesforce AI.
Build AI-enabled workflows and intelligent automations.
Integration & Enterprise Connectivity
Architect integrations using APIs, platform events, and middleware tools.
Ensure integration patterns meet performance, reliability, and scalability standards.
Governance, CoE & Optimization
Define technical guardrails, build the Salesforce Center of Excellence (CoE), and establish governance frameworks.
Assess current Salesforce orgs to identify technical debt and gaps; define optimization and modernization strategies.
Technical Oversight & Quality
Guide developers and enforce development best practices.
Perform code reviews, design reviews, and security/performance assessments.
Troubleshoot complex data, AI, and integration challenges.
Collaboration & Mentoring
Work with architects, product teams, and business owners to convert roadmap goals into technical solutions.
Mentor developers and admins, promoting engineering excellence.
Qualifications Required
Bachelor's degree in Computer Science, Engineering, or related field.
8+ years of Salesforce technical leadership experience.
Hands-on experience with: Setting up Enterprise Org Hub, Implementing Data Cloud, Developing Agentforce AI use cases, Integrating with external applications/platforms, Defining guardrails & establishing CoE governance, Assessing Salesforce orgs & optimization strategy.
Strong Apex, LWC, API integration, and secure scalable design expertise.
Understanding of security, OAuth, SSO, and data governance.
Preferred
Salesforce Data Cloud Consultant Certification.
Salesforce AI Specialist / AI Associate.
Application Architect or System Architect certifications.
Experience with Mulesoft, Kafka, Boomi, or similar tools.
Background in large multi-cloud, multi-org enterprise environments.
Key Competencies
Technical leadership & architectural thinking.
Deep Salesforce expertise (Data Cloud, AI, Integrations).
Complex problem-solving and system optimization.
Governance, performance, and security mindset.
Strong communication and mentoring skills.
About the Company
Ktek Resourcing is a global staffing and recruitment firm specializing in IT, engineering, and professional services.
We combine data, AI, and human insight to deliver smarter, faster hiring solutions. Whether you're filling a single role or scaling an entire team, we bring over two decades of recruiting expertise to every engagement. Ktek is proudly headquartered in Houston, TX.
Our reach spans North America, South America, Asia, and EMEA, connecting businesses with top-tier talent. We are committed to creating equitable...
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