Skills

Communication Attention to detail

Job Specifications

Department: Claims Management

Location: Bolton

Description

The Assistant File Handler will undertake a variety of mainly file handling tasks to support the team and main File Handlers. They will develop their skills to progress to manage a caseload of EL/PL fixed fee cases on behalf of a number of insurance clients. The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases. Once the Assistant File Handler is competent to handle their own cases, the work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and MOJ Stage 3 files. These will be handled on a Non-Delegated Authority basis.

Key Accountabilities

Duties as an Assistant to File Handlers in the team
Dealing with disclosure
Reviewing evidence (including medical / personnel records)
Conducting investigations with Insured’s / obtaining witness statements
Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses
Instructing Counsel / Experts
Attending conferences and Trials with Counsel and note taking
Dealing with routine correspondence
Reviewing quantum
Drafting Tomlin Orders and Consent Orders
Draft Cost schedules
Dealing with general or straightforward queries
Telephone chasing activities
Filing out Allocation Questionnaires and witness summon

Experience, Skills and Qualifications

Proven experience of handling litigated EL and PL cases with a value of up to £25,000.
Good communication skills and a willingness to work as part of a team.
Strong IT skills and experience of working with a case management system.
An ability to prioritise workload.
Excellent attention to detail.
A willingness to change and adapt in order to deliver the best results for our clients.

Benefits

Davies Incentive Plan
25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
Simply Health Care Cash Plan
WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death In Service – after 1 years’ service
Pension Contribution based 5% Employee / 3% Employer
Employee Resource Groups
Employee Volunteering Programme
Cycle to Work Scheme*
Tech Scheme*
Season Ticket Loan*
Gym Flex*
Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets
*after successfully completing probation

About the Company

We are a top 40 law firm, focusing on the insurance sector, acting on behalf of leading insurers, businesses and suppliers to the insurance industry for over 50 years. In 2020, we joined Davies, the specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. Handling general insurance claims of all types, from the lowest value disputes through to the largest catastrophic losses makes us a trusted strategic partner for our clients. We minimise ... Know more