Job Specifications
Role Title: Technology Resilience Lead Enterprise Architect
Duration: 30/11/2026
Location: Sheffield (3 days a week onsite is mandatory)
Join a digital-first bank that’s powered by people. Our technology team builds innovative digital solutions rapidly and at scale to deliver the next generation of banking services for our customers around the world.
Help shape the future of digital-first banking for our customers.
You’ll develop business, data, software, and integration architecture standards. These help us manage processes and systems.
You will work with business partners around the world to understand their needs – then create and build the right solution. Using consistent service patterns, you’ll make a global deployment look easy. With a focus on the future, you will also keep things simple to support and enhance ongoing development.
We are currently seeking an experienced professional to join our team in the role of Technology Resilience Lead Enterprise Architect.
The ideal candidate is passionate about technology resilience, with knowledge of how the ways that a service is designed, built, and run contribute to overall resilience. They will work on the big global resilience initiatives and play a key role in uplifting the quality and availability of service for our customers.
Responsibilities:
Resilience Deep Dive process and management implementation into ServiceNow Continual Improvement Management (CIM).
Resilience Improvements process and management implementation into ServiceNow Continual Improvement Management (CIM).
Resilience Vulnerability data investigations.
Design of the migration from home grown Technology Vulnerability management to ServiceNow Integrated Risk Management (IRM).
Strategic initiatives on Double Failure Resilience and Mass DR scenarios.
Recovery Time Objective redefinition and embedding within the organisation.
SLI/SLO/Error Budgets and Availability Management approach and strategy for the organisation.
Contribute to the Technology Resilience strategy and sub-strategies, considering all aspects of resilience: application, infrastructure, security, data, observability, operations and culture.
Collaborate with Technology teams on building best practice resilience design patterns and solutions, for re-use.
Build strong feedback loops from production incident data to the best practice for designing, engineering and running Technology services.
Help to grow resilience skills within Technology teams.
Contribute to architecture and designs for central resilience services and tooling to enable resilience activity visibility.
Lead the thinking on approaches to improve resilience and how resilience gaps should be catered for within the organisation.
Essential skills / experience:
Senior engineer / architect in some or all of these technology domains: Application, Infrastructure / Cloud, Security, Data.
Technology resilience specialist.
Additionally, knowledge of the ServiceNow platform would be very beneficial, especially the Continual Improvement Management (CIM) and Integrated Risk Management (IRM) modules.
The ideal candidate:
We are looking for a committed team player, who is passionate about technology and focused on business outcomes:
With an appetite for learning new technologies quickly, you are happy working on deep technical problems, collaborating with subject matter experts to agree solutions.
You have experience working in an area of technology resilience and / or service availability.
You have a passion for technology resilience and want to accelerate adoption of new resilience techniques in a safe and secure way.
You are comfortable writing architecture / strategy papers and presenting to senior managers.
You enjoy working in a global team, valuing the cultural and professional diversity that this brings and will contribute to a high performing team by embracing new ways of working, such as DevOps & SRE.
You inspire other architects through innovation, sharing knowledge and are keen to mentor and help your colleagues to grow in all aspects of their career.
You communicate clearly and concisely, with the ability to explain complex technical problems in a simple way to a wide range of stakeholders.
You are comfortable professionally challenging the assumptions and ideas of others, even senior management, to ensure the best outcomes are achieved.
You bring an engineering mind-set to designing solutions, helping to achieve operational scale as well as system reliability.
About the Company
eTeam was formed in 1999 with the goal of becoming the supplier of choice for clients, employees and contingent workers. Today, we're one of the fastest-growing companies in New Jersey and ranked as one of the best companies to work for by Staffing Industry Analysts and New Jersey Business. We're also an honored member of Deloitte's Technology Fast 50.
eTeam provides high-volume staffing, SOW and pay rolling services to structured contingent workforce programs and projects across the U.S., Canada and India. We also offer ...
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