Job Specifications
About Us:
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
The Datacentre Manager is responsible for the safe, efficient, and reliable operation of a 1MW datacentre facility. This role combines strategic management with hands-on engineering, requiring active involvement in the maintenance, operation, and troubleshooting of mission-critical infrastructure. Core systems include standby diesel generators, electrical distribution (UPS, PDUs, batteries), cooling systems (AC units, air handlers, pumps), fire detection and suppression, and physical security systems (access control, alarms, cameras). Beyond technical responsibilities, the role also covers day-to-day operational tasks such as installing cross-connects, managing vendor relationships, and supporting client requirements, all while ensuring strict compliance with industry standards and safety protocols.
Responsibilities
Facilities Management
Hybrid role combines strategic management with hands-on engineering
Total ownership of all critical DC equipment including but not limited to electrical distribution (UPS, PDUs, batteries), cooling systems (AC units, air handlers, pumps), fire detection and suppression, and physical security systems (access control, alarms, cameras).
Managing/Scheduling/Overseeing maintenances & repair work with vendors/contractors
Maintain proactive awareness of the datacentre environment, promptly identify and address potential issues, and respond effectively to urgent events. This includes participating in an on-call rotation to provide support for out-of-hours incidents.
Complete routine tasks such as monthly on/off load generator testing and regular walk throughs of the facility
Create and update Policies, Procedures and Processes for the facilities
Ensure documentation is accurate and kept up to date
Welcome carriers and vendors & occasional escorting of customers
Manage installation and running of cross-connects from Meet-Me room to customer cabinets
Ensure documentation is accurate and kept up to date
Maintain tidiness and organisation in the Meet-Me rooms and Data Halls
Oversee Data Hall rack installations
Review branch circuit monitoring reports daily and address issues relating to billing
Contract management
Liaise with site security
Complies with all applicable codes, regulations, governmental agency, and company directives related to building operations, physical security, and work safety
Help to manage the administration of other Thrive datacenters globally
Physical requirements include using ladders, opening the floor & ability to lift / carry heavy loads.
Good problem-solving and decision-making skills.
Health & Safety
Oversee repairs to building infrastructure (roof, windows, carpets, seating, desks, etc.)
Ensure the site is clean and free from hazardous obstacles
Conduct risk assessments for work carried out in the office
Conduct fire risk assessments and ensure completion of any required actions
Experience & Qualifications
3 – 5 years experience managing Data Centre facilities or as a senior DC facilities engineer
Bachelor’s degree in information technology or related discipline preferred, or equivalent combination of education and relevant work experience
Knowledge of building system design, fire prevention and monitoring systems, electrical distribution, and HVAC systems excellent customer service.
Strong knowledge of current IT concepts, issues, practices, methodologies, and trends
Familiarity with security systems and protocols
Excellent organisational and communication skills
Ability to respond to emergencies and work on-call as required
Ability to deal effectively with clients, vendors, and peers
Knowledge of health & safety regulations and risk assessment procedures
Certifications in Data Centre management, electrical systems, or health & safety (desirable).
About the Company
Thrive delivers global technology outsourcing for cybersecurity, Cloud, networking, and other complex IT requirements. Thrive’s NextGen platform enables customers to increase business efficiencies through standardization, scalability, and automation, delivering oversized technology returns on investment (ROI). They accomplish this with advisory services, vCISO, vCIO, consulting, project implementation, solution architects, and a best-in-class subscription-based technology platform. Thrive delivers exceptional high-touch serv...
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