Skills

Communication Adaptability Microsoft Excel SAP Attention to detail Autonomy

Job Specifications

Order Management Specialist

Location: Englewood Cliffs, NJ (ONSITE)

Duration: 12-Month Assignment

RATE: 37.00 /hr. + benefits

We are seeking a detail-oriented and proactive Order Management Specialist to join our team in Englewood Cliffs. This role is pivotal in ensuring our customers receive top-tier service by managing the end-to-end purchase order lifecycle. You will act as a key liaison between various departments to ensure account portfolios are maintained with precision and efficiency.

Key Responsibilities

Responsibilities

In this role, you will be responsible for the entry, maintenance, and oversight of customer accounts and purchase orders. Your daily tasks will include:

Order & Account Management: Processing orders for assigned accounts while adhering to specific customer and company requirements.
Financial Processing: Managing chargebacks and processing returns accurately.
Customer Support: Providing direct account customers with order status updates and resolving support inquiries.
Operational Excellence: Identifying opportunities for process improvements and efficiencies within the workflow.
Collaborative Support: Partnering with team members to manage account portfolios and generating ad hoc reports as needed.

Required Qualifications

Education: A completed Bachelor’s degree in a related field is required. (A Master’s degree is a plus!)
Experience: 3–5 years of applicable experience in order or account management.
Technical Proficiency: * Prior experience using SAP and EDI is essential.
Intermediate skills in Microsoft Excel and Word.
Experience managing communication via Outlook with multiple inboxes.

Professional Skills

High Attention to Detail: Exceptional accuracy in data entry and financial processing.
Adaptability: The ability to multitask and manage time effectively in a fast-paced environment.
Communication: Excellent verbal and written interpersonal skills.
Autonomy: A proven ability to work independently while remaining a supportive team player.

#IND

About the Company

ektello is a national staffing firm that places Creative, Marketing, Digital & Information Technology talent. At ektello it's all about delivering the best experience for both our talent and clients. Our goal is to create the most seamless career search and hiring process for our talent while responding quickly and efficiently to our client's needs. Search Current Career Opportunities: http://www.ektello.com/search-jobs Services include Contractor, Contract to Hire, Direct Hire and Statement-of-Work in the following j... Know more