Job Specifications
Partnerships Operations Lead
Reports To: Director of Partnerships
Location: Toronto, Ontario or Montreal, Quebec (remote 4–5 days per week). Strong candidates from other locations in Canada will also be considered if there’s a strong fit.
Overview
At Greenspace, our mission is to empower mental health systems, service providers and individuals in care with the technology, insights and expertise they need to substantially improve how services are accessed, measured and delivered.
The Role
We are seeking a highly organized, proactive and detail-oriented Partnerships Operations Lead to support and scale our growing portfolio of industry partners. This is an opportunity to join a high-performing, mission-driven team passionate about improving mental health outcomes across North America. You will play a key role in supporting Greenspace’s external partnerships, cultivating and managing strategic association relationships, and identifying new partnership opportunities that help advance our broader organizational goals.
This role will oversee day-to-day partnership, event and conference participation and operations, support relationship development with external stakeholders, and collaborate on internal, cross-functional initiatives that strengthen our overall partner strategy. The ideal candidate brings strong project management, analytical and communication skills, excels at building and maintaining relationships and has experience supporting both internal and external initiatives, preferably within healthcare or B2B environments.
Key Responsibilities
Conference & Webinar Coordination
Oversee and maintain conference portals, ensuring timely submission of any necessary materials and adherence to each event’s specific requirements.
Maintain accurate reporting, ensure campaigns are created and kept up to date in Salesforce, and regularly update tracking documentation.
With the support of Greenspace’s marketing team, develop and deliver conference assets, including program ads and other promotional content, in accordance with event guidelines.
Ensure all sponsorship and presentation deliverables are met, including attendee list sharing, brand promotion and supporting the development of conference presentations.
Provide coordination support for Greenspace’s quarterly educational webinars, working cross-functionally across internal teams.
Partnership Support
Coordinate the timely distribution of updates and marketing materials in accordance with partnership agreements with behavioral health associations and other partners (e.g. EHRs) across North America.
Support the tracking and fulfillment of partnership deliverables, ensuring all commitments are met in a timely and organized manner.
Gradually take ownership of select partnerships, working with our Director of Partnerships to best support these partnerships to ensure each meets its specific goals.
Research new partners and work with the Director of Partnerships to scope the potential of new opportunities to drive our organizational goals forward.
Internal Strategic Initiatives
Conduct primary and secondary research to support internal strategic initiatives (e.g. landscape assessments).
Assist in identifying and tracking industry trends, new verticals and emerging partnership opportunities to support long-term strategy and growth.
Qualifications and Skills
Post-secondary education in a relevant field, or equivalent experience.
Excellent organizational skills with the ability to manage multiple projects and priorities in a fast-paced, collaborative environment.
A proactive, solutions-oriented mindset with a strong sense of ownership, initiative and resourcefulness.
Proven project management skills with strong attention to detail.
Data-savvy with the ability to analyze information, and generate insights to support informed decision-making to achieve project goals and identify areas of improvement or opportunity.
Exceptional written and verbal communication skills.
Excellent relationship management skills, confident working with both internal teams and external partners.
Experience conducting primary and/or secondary research.
A passion for transforming mental healthcare and improving patient care.
Bonus Skills
Educational background or experience working in healthcare or health tech environments, with a strong understanding of mental health.
Technology-minded and comfortable using CRM systems, event platforms and collaboration tools (e.g., Google Workspace, Notion), as well as emerging AI technologies.
About Greenspace Health
Founded at St. Michael's Hospital in Toronto, Greenspace was created to bridge the gap between the proven benefits of Measurement-Based Care in research and its implementation in practice. Our solutions are designed to empower organizations to leverage data to inform treatment decisions and significantly improve the quality of mental health care across North America.
Our Culture
As a fast-paced health technology co
About the Company
Greenspace believes that every person accessing mental health services should receive high quality care that helps them thrive. We’ve partnered with 480 service organizations across North America to implement Measurement-Based Care and improve outcomes for the people they serve. Innovative and intuitive Measurement-Based Care technology is at the core of all our solutions and is driving improvement across the entire ecosystem of mental health services— from clinics, hospitals, and health systems, to the workplace or campus. ...
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