Job Specifications
General information
Date
Tuesday, February 17, 2026
City
Remote
Country
United States
Working time
Full-time
Description & Requirements
The Business Analyst intern will work closely with Health Operations Support and Stabilization (HOSS) colleagues and collaborate with data and operational professionals to draft requirements, complete product management tasks such as tracking action logs, risk registers, and timelines, and monitor key performance indicators (KPIs) to determine business initiatives’ success. The position also analyzes process performance using existing reporting capabilities in order to detect process performance problems and define improvements.
Essential Duties and Responsibilities:
Provide data analysis support to project and operations management.
Perform routine administrative functions.
Assist in special projects across various operational departments.
Work on assignments that are moderately difficult and escalate issues to management.
Assist with ad-hoc reporting.
The Business Analyst Intern is responsible for assisting in the development of all formal process documentation which includes process models, business requirements traceability matrixes, and use case documentation. The position facilitates discussion among process stakeholders in order to elicit, analyze, communicate and validate requirements, process design, and business intelligence needs. Preference for Junior, Senior and current graduate students for this remote US internship.
Perform impact assessments on process design, business requirements, and key process performance metrics that may result from proposed changes in policy or operational need.
Evaluates the impact of systems and operation workflow changes to production reports and associated data analyses.
Identify key measures and indicators of process performance used in process – centric reporting, how they will be presented to process stakeholders, and the actions needed to improve or correct performance.
Understand and interpret reports and data and applies appropriate analytical technique and derives meaning and insight from resulting measurement.
Establish effective and efficient formal and informal dialogue with systems analysts and subject matter experts to facilitate the understanding, clarification, and implementation of requirements and reporting needs in an agile development environment.
Determine how a process should work and how changes in conditions, operations, systems, and other factors will affect outcomes.
Oversee the transformation of policy and operational needs into structured business requirements.
Ensure all required process documentation is accurate, correctly detailed, and kept up-to-date and organized in the appropriate repository.
Analyze data and other information in order to conceptualize and define process problems and/or improvement opportunities.
Define data requirements then gather and validate information, applying judgment and statistical tests
Write and make presentations to clients and other staff, often requiring clear and persuasive explanation of complex processes to a non-technical audience
Provide guidance, background information, and assistance to management and other staff on the interpretation and effective use of process models and other analysis artifacts.
Minimum Requirements
Currently enrolled in an accredited college or university and pursuing a college degree in a related field.
Must have completed a minimum of 2 years of coursework.
Skilled in standard computer applications and platforms such as Outlook and MS Office Suite, PowerPoint, and Excel.
Demonstrated ability to juggle multiple priorities with superior attention to detail.
Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
Strong interpersonal communication, teamwork, and customer service skills.
The Business Analyst is responsible for assisting in the development of all formal process documentation which includes process models, business requirements traceability matrixes, and use case documentation. The position facilitates discussion among process stakeholders in order to elicit, analyze, communicate and validate requirements, process design, and business intelligence needs.
Perform impact assessments on process design, business requirements, and key process performance metrics that may result from proposed changes in policy or operational need.
Evaluates the impact of systems and operation workflow changes to production reports and associated data analyses.
Identify key measures and indicators of process performance used in process – centric reporting, how they will be presented to process stakeholders, and the actions needed to improve or correct performance.
Understand and interpret reports and data and applies appropriate analytical technique and derives meaning and insight from resulting measurement.
Establish effective and efficient formal and informal dialogue with systems analysts and subject m
About the Company
We’re moving people forward by providing transformative technology services, digitally enabled customer experiences, and clinical health services that change lives.
Our employees share an authentic desire to make vital services available to the public and support the missions of our customers.
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