Job Specifications
Job Title: SAP Program Manager, Business Transformation
Location: (1 campus drive Parsippany, NJ)
Type: Contract W2
Essential Duties:
Portfolio Planning & Governance
Maintain the transformation portfolio plan, spanning Business readiness projects and SAP activities including initiative sequencing, dependencies, milestones, and key risks with specific focus on Order-to-Cash initiatives and cross-process dependencies.
Support intake, prioritization, and scope governance aligned to transformation strategy and value drivers.
Ensure initiatives comply with defined governance, stage gates, and decision frameworks.
Prepare executive-ready materials for Steering Committees and portfolio reviews.
Business Owner & Process Owner Engagement
Partner with Business Owners and Enterprise Process Owners to clarify objectives, scope, success measures, and decision ownership across Order-to-Cash business processes.
Build EPO and business participation plans with EPO’s, Deployment, Change and Training Lead. Track business participation commitments and identify capacity or engagement risks.
Support cross-functional alignment when priorities or dependencies conflict.
SAP / IT Coordination
Work closely with SAP, Data and IT teams to align business priorities with technical delivery plans and release sequencing.
Provide visibility into SAP delivery progress, risks, and dependencies impacting business readiness.
Ensure integration across process, data, reporting, and technology considerations at the portfolio level including customer, pricing, billing, and financial integration points.
Third-Party / System Integrator Coordination
Coordinate with System Integrators and third-party partners to ensure alignment to OTC portfolio priorities and program governance standards.
Track high-level partner deliverables, dependencies, and risks.
Support issue escalation and reinforce expectations for quality, documentation, and knowledge transfer.
Business Readiness & Adoption Support
Coordinate enterprise-level business readiness activities, including readiness baselining, planning, milestone tracking, and participation in design, testing, and training.
Partner with Data, Change, Training, and Communications leads to align readiness activities across initiatives.
Identify and escalate readiness risks related to timing, capacity, or adoption.
Risk, Dependency & Value Tracking
Maintain a portfolio-level view of risks, issues, and cross-initiative dependencies.
Support tracking of business benefits, KPIs, and value realization.
Shift reporting from task completion to business capability and outcome visibility.
Key Interfaces
Business Owners; Process Owners; SAP / IT Teams; Deployment Directors; Data, Change, Training Leads; System Integrators; Transformation Program Director
Under this roof we require:
Bachelor’s degree required
8+ years project/program management experience, including 3–5 years supporting SAP ERP (ECC or S/4HANA) transformations
Experience working with business leaders, IT teams, and system integrators
Strong understanding of end-to-end business processes
Ability to manage cross-functional dependencies and readiness risks
Direct experience supporting Order-to-Case business processes in an SAP environment.
About the Company
Our Mission is to provide our customers with services and solutions to optimize their information systems throughout their company and provide the best possible service to our employees. We simply wish to serve our customers and our employees in the most beneficial way we possibly can.
We know Technology is constantly changing, and so are our customers' needs. We will evolve as those needs do because we believe our commitment to you should have no boundaries. We want to change the way businesses look at IT, and that starts ...
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