Job Specifications
Are you an experienced revenue operations professional with a passion for building and improving scalable, high-performance processes? Are you looking for a team that embraces fresh ideas, encourages an agile approach, and ensures your voice is heard and your contributions truly make an impact?
If this sounds like you and you are driven by purpose, join the SOPHiA GENETICS Sales team as our new Senior Manager, Revenue Operations, and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.
This is a hybrid opportunity, requiring 3 days onsite our corporate office in Boston, MA or Rolle, CH.
Why us:
We believe there is a smarter, more data-driven way to make decisions in healthcare and our AI SaaS Platform enables that. You will have direct input into our mission to radically improve the outcomes for Cancer & Rare Disease patients globally. Enable our customers to push industry boundaries, as we pioneer into newly discovered fields and combine complex, multi-modal data for the first time!
This is an opportunity for someone with a passion to make their first healthcare move, or for someone with industry exposure to continue making a positive impact.
Your mission:
We are hiring for a Senior Manager, Revenue Operations to help scale SOPHiA’s global go-to-market engine. This role leads the design, execution, and optimization of commercial processes, systems, and analytics across the full customer journey. The role reports to the Senior Director of Sales Operations and will directly manage the global Sales and Channel Operations team.
The value you add
Revenue Systems & Process
Partner with the business systems team to architect and optimize sales tech stack, including Salesforce, CPQ, order management, forecasting, and lifecycle tools.
Implement and refine core sales processes including opportunity management, quoting, approvals, renewals, and channel workflows.
Analytics & Forecasting
Own commercial reporting, dashboards, and analytics across funnel, pipeline, bookings, and customer health.
Support pipeline management and forecasting to enable accurate GTM planning.
Conduct ad hoc analysis to inform growth strategy and resource allocation.
GTM Execution & Alignment
Drive discipline and data consistency in CRM usage, opportunity review, and account planning across global sales teams.
Connect the efforts of Sales, Marketing, and Customer Success to align processes, handoffs, and SLAs.
Design and optimize end-to-end customer lifecycle workflows from lead to revenue.
Cross-Functional Leadership
Collaborate with Revenue Operations, Enablement, Marketing, Finance, and Customer Experience to improve productivity and revenue execution.
Partner with Sales leadership on territory design, target setting, and incentive structures.
Requirements
What you will need to succeed in the role:
Bachelor’s degree in Business, Finance, or related field (MBA preferred).
7+ years of Sales / Revenue Operations experience with deep Salesforce ownership.
5+ years of people management experience, including global teams.
Strong experience with:
Salesforce Sales Cloud and CPQ
Order management, P.O.s, invoicing, and commercial workflows
Forecasting, pipeline inspection, and reporting
BI tools (Power BI, Tableau, or similar)
Advanced Excel skills.
Proven project management and process improvement experience.
Experience in subscription and/or consumption-based sales models preferred.
Consulting experience a plus.
Strong communication skills and comfort operating in a fast-moving, global environment.
Benefits
You will be joining an organisation with the patient at the heart of every decision and action, driven by purpose as we pursue exponential growth.
Business recognition and accolades include:
World's most innovative companies (Top 10)
World's smartest companies (Top 50)
100 Best Places to Work in Boston
Top 10 European Tech Startup
Top 10 European biotechs startup to watch
Top 25 East-Coast Biotech to watch
Our benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us, but as a brief overview:
US:
Outstanding Medical, Dental & Vision with 90% Employer Contribution
Company matched 401K at 4%
Company-paid short & long-term disability insurance
FSA commuter benefits
20 Days PTO, increasing to 25 with tenure; 5 Days Sick and 14 Public Holidays
Free EAP
CH
Sickness and Accident coverage through Helsana
Meal Vouchers at 90CHF PM with our partner cafeteria
A fun and engaging work environment, with Rest & Entertainment space, full stocked free coffee machine and free fruit/snacks
Free parking in an easy to access location
A strong social committee whose purpose is to make SOPHiA GENETICs both enjoyable as well as rewarding
As our global HQ, you’ll have direct interaction and exposure to senior leadership and our executive team locally
FR:
Forfait-Jour working types
Health benefits for you and yo
About the Company
SOPHiA GENETICS was founded in 2011 by biologists who had a vision to create a technology that could make a positive and lasting impact on the world, using data for good.
We’ve built a revolutionary technology platform, SOPHiA DDM™, that rapidly distills complex data into actionable insights, enabling clinicians, researchers, and biopharma to reshape the way that we diagnose and treat cancer and rare inherited disorders.
The AI fueling our platform learns from the complex genomic and multimodal data provided by our com...
Know more