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Jira Support Engineer / Jira Administrator

Jira Support Engineer / Jira Administrator

On site

Austin, United states

Mid level

Freelance

16-02-2026

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Skills

Communication Python JavaScript Jira Confluence

Job Specifications

Position Title: Jira Support Engineer / Jira Administrator

Location: Austin, TX

Contract

Sr. Atlassian cloud Jira/ confluence administrators contractors who need to have hands-on experience (5 years+) , with good logical thinking and familiar with the Atlassian Jira / confluence support

Role Overview:

The Jira Support Engineer will be responsible for administering, configuring, and supporting Jira environments for business and technical teams. This role requires strong Jira administration capabilities, including automation and scripting, along with solid organizational and communication skills to ensure smooth operations and user support.

Technical Skills

Hands‑on experience with Jira administration (5+ years preferred).
Strong understanding of Jira workflows, schemes, permission management, and configurations.
Experience in Jira automation (Automation for Jira, ScriptRunner, or similar).
Knowledge of scripting languages such as Groovy, JavaScript, or Python is a plus.
Basic understanding of Confluence integration is preferred.

Organizational & Functional Skills

Excellent analytical and problem‑solving skills.
Ability to understand business processes and map them into Jira workflows.
Strong communication and documentation abilities.
Experience managing discrepancies between user expectations, resumes, and actual capabilities (helpful for screening/support roles).

About the Company

Coretek Labs is a AI-focused software engineering partner that empowers organizations across the globe with innovative solutions, unparalleled execution capabilities and unwavering focus on customer satisfaction. With our core in tech agility & process orientation, we help businesses evolve & elevate their value proposition & look beyond technology. Know more