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Help Desk Support

Help Desk Support

On site

Vienna, United states

Freelance

16-02-2026

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Skills

Time Management ServiceNow

Job Specifications

Job Title: Help Desk Support

Contract: 6 months – possible extension

Locations: Vienna, VA (100% onsite)

Description:

Tier 1 or Tier 2 diagnostics and troubleshooting experience with hardware and software
Familiarity with PC, Laptop, and Thin Client devices
Experience in document operating procedures and adept ticket notation ability
Experience with ServiceNow or equivalent ticketing system
Experience with Asset Management & Inventory Control – Scanning, updating, tracking, collection, and overall management of NF assets to ensure accuracy and availability of equipment.
Perform employee moves to include equipment teardowns, installs, and cable management.
Ability to work independently and in a large group setting
Effective organizational, planning, and time management

About the Company

We Are Increasing Business Success With Technology. Recruiting is time-consuming especially if you don't have the right agency working for you. Aimed to cater to industries in IT, Engineering, and Healthcare, we at SmartFox support our clients across the globe with suitable talent at every stage. Owing to more than a decade of experience, our database aids us in closing every kind of position- full-time, contract, or contract-to-hire. Driven with integrity and determination, our work involves assisting companies with talent ... Know more