Skills

Communication ServiceNow Regression Testing Agile methodologies Problem-solving Training Regression Project Management Agile

Job Specifications

Location: Juno Beach, FL (Onsite)

Schedule: Standard Office Hours

Duration: 6-Month Contract (W2)

Pay: $30.00 - $34.00/hr

Position Summary

Our client is a leading energy provider serving customers across the United States. In this role, you will serve as a Senior IT Business Systems Analyst working with a team of world-class cybersecurity professionals. You will support the Cybersecurity Strategic Initiatives team, a functional area responsible for protecting the confidentiality, integrity, and availability of company information and computing networks. You will work with sophisticated cyber technologies to analyze business processes, enhance existing systems, deploy new technologies, and recommend solutions to protect the company from cybersecurity vulnerabilities and threats. This position is responsible for analyzing business processes and practices to focus the design and implementation of information technology solutions that meet customer needs and business initiatives.

Essential Functions and Responsibilities

Work with customers to gather, document, and communicate requirements to developers for both support and enhancements
Coordinate initiatives and projects across functional teams
Perform integration testing and regression testing to ensure quality solutions
Provide customer support by investigating and resolving support issues
Deliver training and demonstrations to stakeholders and end users
Create training content including presentations, guides, job aids, and videos
Document procedures and flowcharts for both new and existing processes
Apply Agile methodologies throughout the project lifecycle
Utilize ITIL processes and work management platforms such as ServiceNow and Change Gear
Recommend process and technology-related solutions or improvements to protect against cybersecurity vulnerabilities and threats
Support the enhancement and deployment of new and existing technologies
Perform other job-related duties as assigned

Education and Experience

Bachelor's degree or equivalent experience in Information Technology, Business Analysis, or related field
Experience as a Business Systems Analyst or similar role (required)
Experience working in cybersecurity or technology risk environments (preferred)

Knowledge and Skills

Strong ability to gather, document, and communicate technical requirements effectively
Excellent coordination and project management capabilities
Proficient in testing methodologies including integration and regression testing
Strong customer support and issue investigation skills
Effective training delivery and presentation abilities
Skilled in creating diverse training materials and documentation
Experience documenting technical procedures and process flowcharts
Knowledge of Agile methodologies and best practices
Familiarity with ITIL processes and frameworks
Proficient with work management platforms such as ServiceNow and Change Gear
Advanced proficiency in MS Office applications including PowerPoint and Visio
Strong analytical and problem-solving skills
Excellent communication skills with ability to work across technical and business teams
Self-driven, reliable, and adaptable to changing business needs

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About the Company

At Hydrogen Group, we enable people to live healthier, happier, more fulfilling and more successful lives in a rapidly changing world. We do this every day by giving people the tools they need to thrive. We know what works for one person, or business, won’t suit another, but if we can truly understand what type of people will thrive in your business, or what you need to Thrive in your own role, we’ll help you find that person or organisation to help you do just that. Our purpose will ensure that the people we work with ar... Know more