Job Specifications
Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
The Solutions Engineer Team
We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.
The Solutions Engineer Opportunity
Reporting to the Senior Manager of Solutions Engineers Enterprise West, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.
What you’ll be doing
Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
Answer product feature and technical questions from customers, partners and Okta colleagues
Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
Provide feedback to product management about product enhancements that can address customer needs and provide additional value
Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows
At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge
What you’ll bring to the role
8+ years pre-sales engineering experience and solution selling.
A passion to serve the Customer, demonstrated in a customer-facing role, such as presales or professional services, but ideally in a pre-sales capacity.
An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
Experience working with REST APIs and SDKs
Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, backend (Java, C#, Node.js, Python) development, scripting (Bash, Powershell, Perl)
An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
You're an exceptional communicator, adept at simplifying complex technical concepts for diverse audiences, including highly skilled experts in large group settings.
A confident and articulate presenter, you excel at sharing knowledge and insights with experienced technical professionals and large expert audiences.
Demonstrated ability to effectively communicate complex technical information to highly skilled and experienced audiences, whether one-on-one or in large presentations.
Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
Diagramming experience for user journey flows, complex architecture diagrams, etc.
Typically 25% travel.
Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.
You ideally have
Proven experience designing, implementing, and managing Privileged Access