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Rapport Therapeutics

Associate Director or Senior Manager, IT Infrastructure and Operations

Hybrid

Boston, United states

Senior

Internship

26-03-2026

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Skills

Resource Allocation Research Architecture Infrastructure Architecture AWS Project Management

Job Specifications

When our people share why they joined Rapport and love it here, it comes down to three things: the science, the mission, and the team. At Rapport, we’re driven by a passion for developing precision neuromedicines with the potential for fewer side effects, enabling patients and their families to enjoy healthier, more fulfilling lives. And we’re doing this with extraordinary science and awesome people (affectionately called Rapptors).

Our innovative scientific platform is centered on Receptor Associate Proteins (RAPs). RAPs are a component of neuronal receptor complexes, which play a crucial role in regulating receptor assembly and function. This precision approach has the potential to revolutionize the development of small molecule therapies. We are excited about the potential of our lead program, RAP-219. Our first indication targets focal epilepsy with additional clinical trials for neuropathic pain and bipolar disorder.

The strength of Rapport comes from our Rapptors – who are united by our mission to improve patients lives. We bring the heart and hustle to advance our science forward, always staying true to our core values. We hope you’re as excited about this opportunity as we are!

This role is onsite and can be based in either Boston, MA or San Diego, CA

Your Impact

Rapport Therapeutics with locations in San Diego and Boston is seeking an IT professional to lead the delivery of all IT infrastructure and related operations utilized to enable business capabilities and services across our two sites. Those include network, cloud, servers, user devices, collaboration tools, conference room AV support, telecommunication and site support. This will be a highly visible and valued role as the company builds its capabilities to advance our products through R&D and clinical trials. This individual will manage infrastructure and resources to meet organizational needs and will be responsible for working cross-functionally to identify long-term, scalable, and practical solutions for research, development and clinical as well as business operations.

Your Day-to-day

Support the IT infrastructure needs and manage the desktop support function
Partner with IT Director to develop IT Infrastructure and Operations strategy and execute roadmap to optimize IT support model for growth at San Diego and Boston sites
Partner with IT Director to develop and implement a company-wide cybersecurity program to support the needs of expected company growth
Create and maintain IT infrastructure architecture, policies and standards
Implement company-wide technology updates and hold sessions to teach employees on new features to ensure effective and consistent use and compliance with security and regulatory requirements
Partner with R&D team to design and implement effective lab data management strategy and lab instrument support
Partner with cross-functional teams to implement and operationalize controls necessary for Cyber Security, GxP, SOX other regulatory requirements and industry standards as the company matures
Grow and effectively maintain cloud first infrastructure and service environment to enable agility while ensuring secure operations and efficient utilization of resources
Develop and maintain budgets according to business and IT priorities and optimizing resource allocation
Develop and maintain outsourcing strategies and provide oversight for IT vendors and partners to effectively deliver IT projects
Maintain ongoing knowledge of industry trends and ability to utilize that knowledge to determine the most efficient ways to meet the Company’s evolving business needs

Must-Haves

Degree in computer science or related technical discipline plus 8+ years of relevant experience managing IT department, infrastructure and services with at least 2 years in a biotech environment, public company experience preferred
Excellent working knowledge of Cisco Meraki network, Microsoft O365 administration, and OKTA, basic knowledge of AWS
Experience in developing and executing RFPs and SOWs for IT services and negotiating service agreements with IT vendors
Strong project management capabilities working with cross-functional and partner-based project teams
Prior experience in successfully implementing, utilizing and leveraging outsourcing strategies with managed service providers and other specialty partners
Ability to identify impediments to complex business and research issues and provide timely and cost-effective solutions
Ability to adapt to increasing scope and complexity of work brought on by growth and help others manage through change

What Makes Rapport Special

Every role has meaning. We’re determined to discover a better way for patients, and you’ll feel the passion from the start.
We are driven to innovate. Exciting science that pushes boundaries and opens new possibilities.
Your perspective matters. Stick your neck out, share your ideas – we work as a team.
We have FUN. We hire smart, dedicated, down-to-earth people that you’l

About the Company

Rapport Therapeutics aims to transform the treatment of neurological disorders through a precision medicine approach, precisely targeting disease-driving neurocircuits by leveraging receptor-associated proteins (RAPs). With this approach, Rapport can overcome the well-established limitations of today’s neuromedicines that act indiscriminately throughout the nervous system, resulting in suboptimal efficacy and burdensome side effects. Leading the hunt for precision medicines is a team with established track records of innovat... Know more