Job Specifications
Technical Solutions Consultant
Location: UK Remote
Contract: 12 months
About the Role
Are you passionate about digital advertising technology and solving complex technical challenges for high-value clients?
We’re hiring a Technical Solutions Consultant to support enterprise advertisers investing significantly across global advertising platforms. This role sits at the intersection of AdTech, data, APIs, and client strategy — partnering closely with Sales, Product, and Engineering teams to deliver seamless technical support and solutions.
If you enjoy troubleshooting complex tracking issues, working with SQL and APIs, and consulting clients on advertising best practices — this could be the right move for you.
What You’ll Be Doing
Act as a technical expert on advertising products including Signals, Measurement, Delivery, and tracking solutions
Troubleshoot complex issues related to pixels, conversion APIs, ad delivery, and measurement discrepancies
Support enterprise advertisers and internal sales teams with technical consultations
Investigate platform bugs and escalate to engineering while driving resolution
Manage high-complexity support tickets in an SLA-driven environment
Ensure 90%+ resolution and satisfaction targets are consistently met
Identify opportunities to improve and automate support workflows
What We’re Looking For
3+ years of experience in Digital Advertising, AdTech, or Online Marketing Technology
Experience working at leading advertising platforms (e.g., Google, TikTok, Snap, Meta, or similar AdTech companies)
Strong troubleshooting background in technical support or solutions consulting
Hands-on experience with Pixels, Conversion APIs, ad servers, auctions, and delivery systems
Working knowledge of SQL (comfortable querying databases)
Understanding of REST APIs and web technologies (HTML, JavaScript, HTTP)
Ability to translate technical concepts into simple language for non-technical stakeholders
Nice to Have
Experience with Mobile Measurement Platforms (AppsFlyer, Adjust, Branch, etc.)
Exposure to mobile advertising environments
Additional European language skills
Why This Role?
Work with global enterprise advertisers
High visibility across cross-functional teams
Complex, meaningful technical problem-solving
Collaborative, fast-paced AdTech environment
Clear KPIs and measurable impact
If you thrive in ambiguity, enjoy solving technical puzzles, and want to work at the heart of the advertising technology ecosystem — we’d love to connect.
About the Company
Bring Top Talent With Your Company With Russell Tobin
Headquartered in New York City with offices throughout the United States, United Kingdom, Ireland, The Netherlands, Brazil, Canada, India, and Singapore, Russell Tobin--a division of Pride Global--offers total staffing and recruitment solutions across a wide range of industries. Our team of highly skilled recruiters, sourcers, and subject-matter experts understand exactly how to find world-class candidates that will fit your company's precise needs. Whether you need skill...
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